*Hospital COVID-19 Posture*


COVID-19 Testing Policy

Out of an abundance of caution we continue to mitigate the risk of the spread of COVID-19 by screening all persons before they enter the hospital. Our pandemic tent located in front of the hospital is reserved for individuals who are coming to the Emergency Room or for individuals who were identified as having signs or symptoms in the initial phase of screening when presenting to the hospital for an appointment.


Asymptomatic (no signs or symptoms of COVID-19)

Patients that are asymptomatic, not experiencing signs or symptoms of COVID-19 even with exposure, DO NOT come to BMACH solely for testing. BMACH is currently only testing select asymptomatic patients for mission essential functions as directed by Public Health. If a patient has a known and significant COVID-19 contact, they should quarantine for 14 days from last contact with that individual. Significant contact is defined as; anyone who shares the same house and/or sleeps within 9 feet, saliva exchange (kissing, sharing utensil, etc.), ≥15 minutes within 6 feet with no masks, ≥ 1 hour indoors within 6 feet with masks, ≥ 1 hour in an enclosed space but greater than 6 feet without masks, or ≥4 hours within 6 feet with or without masks. A contact of a contact is not a contact. If a patient requires medical documentation for quarantine, please contact the TRICARE appointment line to schedule a virtual appointment with your PCM or send a secure message to your healthcare team.

Symptomatic (showing signs or symptoms of COVID-19)

We ask that if you feel you have symptoms of COVID-19 pursue one of these options: Assess your symptoms online 24/7 at the new https://mysymptoms.mil/ website to determine next steps for your care; visit www.MHSNurseAdviceLine.com for web chat and video chat with a Nurse 24/7, or dial 1-800-TRICARE (874-2273), option 1 to speak with a Nurse 24/7; you may also call the BMACH COVID-19 Hotline at 762-408-2819 from 0800-1600, M-F.

Patients in need of acute care due to active symptoms of COVID -19 such as fever, cough, generalized muscle aches, shortness of breath, difficulty breathing, or loss of taste or smell, please proceed to the pandemic tent. Screening and testing for anyone with symptoms of COVID-19 is available 24 hours a day, 7 days a week. The pandemic tent is available M-F 0700-1700, SAT-SUN 0900-1700; after these hours patients will be seen by the Emergency Department.


COVID-19 Test Results

If you have had a COVID-19 test performed at BMACH, the results can take up to 6 - 12 days and there are multiple ways you can access your results: 1) You can retrieve your results 24/7 on www.tricareonline.com  2) You may contact your care team through secure messaging 24/7 on app.tolsecuremessaging.com  3) Your primary care team has personnel that will call back results as soon as possible after the results are received from the lab  4) If it is beyond the 12 days, you may call 762-408-CARE to notify your care team.

While waiting on COVID-19 tests results you should quarantine as directed by your medical provider.  Upon receipt of test results, negative or positive, contact your PCM or health care team for further guidance and disposition of status. Do not self-remove from quarantine or isolation.

**Please note that COVID-19 testing is only authorized based on the clinical judgment of a provider, Public Health directed tested and MCOE directed testing.


Visitation Policy

In order to limit the risk of transmission of the coronavirus (COVID-19) to our patients, visitors, and staff during the COVID-19 pandemic we have instituted a hospital visitation policy.  Below are the policy highlights:

No visitors are allowed except for certain compassionate care situations such as pediatrics, maternity, or end-of-life situations (see numbered points below). Versus physical visitation, we encourage the use of alternative mechanisms for patient and visitor interactions such as video-call applications on cell phones or tablets.

1) Maternity patients may bring ONE support person for their delivery experience and that ONE support person must remain on site for the duration of the inpatient stay.  Please prepare accordingly.  Food for the support person is available for purchase onsite 24/7.

2) Patients that are minors may have ONE parent, guardian, or caregiver accompany. Siblings without appointments will not be admitted to the facility.

3) Elderly or disabled patients that require assistance may have ONE caregiver to accompany them to their appointment.

4) Basic Trainees or Soldiers requiring a Battle Buddy may have their Battle Buddy accompany them to their scheduled appointments.
**For your safety, all patient escorts, patient supports, or guardians must be between the ages of 17 and 60. 

Hospital Mask Policy

All staff and patients on property controlled by Benning Martin Army Community Hospital will wear a facemask or other covering that completely covers the mouth and nose, fitting tightly to the face.  Masks may be removed while eating and when in a room where no other persons are sharing that space.

In our need to conserve supplies, BMACH allows staff and patients to wear homemade or self-purchased cloth masks as long as they are not vented.  Masks will be available if patients present without their own mask.

Homemade or commercially purchased masks worn in the hospital (by anyone) should be free of offensive words or iconography, and must be unvented.  


Screening Policy

All staff and patients will be actively assessed for fever and respiratory symptoms prior to entry to the hospital.  If, during the initial screening process, it is identified that you may have signs or symptoms, or have known or suspected exposure to COVID-19, then you will be directed to a secondary screening point for further evaluation prior to your visit in the hospital.


Handwashing and Social Distancing

All patients entering the hospital are required to wash their hands prior to entering, and handwashing stations are available at the main entrance to the hospital for your convenience.  Upon entering the hospital we ask that you practice social distancing of at least 6 ft away from others.  We have placed signs in high traffic areas to remind each of us to do this.  As you navigate the hospital, we ask that no more than three individuals occupy an elevator at a time, except when necessary for patient transports.  We have posted signs at each elevator as a reminder of this hospital policy.